International Shipping Terms & Conditions
About Customs, Duties & Taxes
When ordering from Service-ASIA.com, you (The Buyer) are responsible for assuring the product can be lawfully imported to the destination country.
The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped internationally may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Service-ASIA Ltd. has no control over these charges, nor can Service-ASIA Ltd. predict what they may be.
Customs offices in some countries may require the importer of record to provide identification before releasing the shipment.
Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates and we take no responsibility for these delays.
About Freight Forwarders and Hand Carry
Using a freight forwarder to ship or hand-carrying items internationally may result in complications not covered by Service-ASIA Ltd.
If a freight forwarder or hand-carrying is used, One Service-ASIA Ltd. won't be responsible for damage, defect, material difference, or loss that occurs to goods after they're delivered to you or a freight forwarder. This means that Service-ASIA Ltd. isn't able to provide a replacement of, or refund for, any such goods delivered to you or a freight forwarder. You should refuse goods that arrive damaged and instruct freight forwarders to do the same, and goods lost after being received by you or the freight forwarder will be your responsibility.
Terms & Conditions
Each item in your order is sold by Service-ASIA Ltd.
Those items for shipment to countries internationally may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees, the clearance of merchandise, and the process and remittal of the actual Import Fees for such items.
To obtain details regarding the Actual Import Fees, or to obtain documentation or receipts in connection with customs clearance, you may contact the Designated Carrier specified in your shipment confirmation.
These terms and conditions are in addition to the standard Terms of Service of the Service-ASIA.com website. Pursuant to those terms, title and risk of loss for the items transfer to the recipient upon delivery to the common carrier.
For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; and the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements. You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Service-ASIA.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country.